Job Description

Job Title: Communication and Content Specialist

Department: Communications/Social Media/Marketing

Position Type: Full Time

Location: Burnaby, British Columbia

Job Summary:

The Communication and Content Specialist will be responsible for crafting compelling content, managing multiple channels, and collaborating with various stakeholders to drive our communication strategy forward.

Key Responsibilities:

Content and Social Media

• Draft and schedule social media posts across platforms including LinkedIn, Instagram, X (Twitter), and YouTube.
• Maintain and update a multi-channel content calendar for social, blog, email, and internal communications.
• Repurpose longer-form content (e.g., blogs, reports, announcements) into bite-sized, engaging formats.
• Collaborate with the graphic designer to produce visuals (e.g., infographics, short videos, social graphics).
• Monitor trends on social platforms and propose timely and relevant content ideas.
• Keep tabs on competitors' content and share insights with the team.

Internal and External Communications Support

• Assist in drafting employee newsletters, internal updates, and technical summaries.
• Support executive and team communications including formatting presentations, talking points, and decks.
• Help draft public-facing content such as press releases, blog posts, and announcements.
• Ensure brand voice and formatting consistency across all written materials.
• Manage distribution through tools like Mailchimp, HubSpot, or similar.

Event and Campaign Content Support

• Write or edit promotional materials for events, webinars, podcasts, product launches, and more.
• Contribute creative ideas for campaign content such as countdowns, recaps, and follow-up messages.
• Support creation of communication templates (speaker briefs, bios, talking points, etc.).

Organization and Coordination

• Maintain a shared content and creative asset library.
• Track content performance metrics (e.g., engagement, clicks, impressions) and highlight insights.
• Work cross-functionally with departments to gather content requirements and updates.

Qualifications:

• Bachelor’s degree in Communications, Marketing, or a related field.
• Proven experience in content creation, social media management, and communications support.
• Understanding of social media and digital content trends.
• Strong writing and editing skills with attention to detail and clarity.
• Ability to work collaboratively and communicate effectively with cross-functional teams.

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